Refund policy

Return & Refund Policy

All sales are final. We do not accept returns or offer refunds unless the item is defective, damaged, faulty, or incorrectly shipped.

Returns

We do not accept returns for change of mind, incorrect size selection, personal preference, or any other reason unrelated to a defective, damaged, faulty, or incorrect item.

If you receive a defective, damaged, faulty, or incorrect item, please contact us at support@onlinewomensfashion.com and provide clear photos or videos of the issue.

Please do not send any items back without contacting us first. Unauthorized returns will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon receiving it and contact us if the item is defective, damaged, faulty, or if you received the wrong item.

If the issue is confirmed, we will process a full refund to your original payment method.

Non-Returnable Items

All sales are final. We do not accept returns for:

  • Change of mind
  • Incorrect size or color selection
  • Personal preference
  • Items that have been worn, used, washed, or altered
  • Sale items
  • Gift cards
  • Personalized or custom-made products
  • Beauty and personal care products

Exchanges

We do not offer exchanges. If you receive a defective, damaged, faulty, or incorrect item, we will review the issue and process a full refund if the claim is approved.

Refunds

Refunds are only available for items that are confirmed to be defective, damaged, faulty, or incorrectly shipped.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

For any questions regarding our Return & Refund Policy, please contact us at support@onlinewomensfashion.com.